Last updated: August 26, 2026

Shipping methods and rates

All orders of $50 or more at Swiss Knife Shop have the option of Standard Free Shipping, but please note that Standard Shipping is not time-definite. If you need your order within a specific timeframe, we recommend you choose an upgraded shipping option to better assure timely delivery.

We offer shipping upgrades at a simple fixed cost, regardless of the size of your order.

• Standard shipping, orders $50+: 4-7 days in transit (FREE)
• Standard shipping, orders under $50: 4-7 days in transit ($7.00)
• 3-Day: 3 business days in transit ($15.99)
• 2-Day: 2 business days in transit ($24.99)
• Next Business Day: 1 business day ($49.99)

Upgraded shipping expedites both order processing and handling by Swiss Knife Shop and the carrier's time in transit. Orders shipped with Standard Shipping will generally arrive 4-7 days after they leave our building. Standard Shipping does not have a definitive time in transit.

Handling and engraving time

• Orders with 1, 2 or 3-day upgraded shipping generally ship the same day the order is processed.
• Orders for in-stock, un-engraved items ship within 1-3 business days.
• Orders for engraved, in-stock items ship within 5 business days.

Transit times are estimates provided by the carrier and are counted from the date the order leaves our facility, not the date the order is placed. Delivery estimates are not guarantees, and we are not responsible for delays caused by carriers, weather, or other events outside our control.

Carriers

We ship via the United States Postal Service or FedEx within the 48 continental states. Orders to Alaska, Hawaii, or an APO address are always shipped via the United States Postal Service. We select the carrier for each shipment unless you have selected a specific service at checkout.

Shipping restrictions

Knives, bladed tools and similar products are regulated by federal, state, county and municipal law, and their sale, shipment, possession or carry is restricted or prohibited in some jurisdictions. By placing an order you represent and warrant that you are at least 18 years old and that you are legally permitted to purchase, receive, possess and use the product at the delivery address you provide.

You are solely responsible for knowing and complying with the laws that apply to you. We reserve the right to refuse, cancel, or restrict any order, in whole or in part, where applicable law restricts the sale or shipment of a given product to your destination. If we cancel an order for this reason we will refund you in full.

We may refuse orders directed to freight forwarders for onward export.

Domestic shipping only

Swiss Knife Shop ships within the United States only. We do not ship internationally, and we cannot accept orders for delivery outside the United States. We also cannot split a single order across multiple shipping addresses; please place a separate order for each destination.

Please make sure your shipping address is accurate and complete, including an apartment or unit number where applicable. Orders returned to us as undeliverable may incur a $10 fee for re-shipment to a corrected address.

Lost, delayed, damaged and stolen packages

Title and risk of loss pass to you once we transfer the products to the carrier. If your tracking shows a package as delivered but you have not received it, please first check with members of your household and your neighbours, and confirm with the carrier.

If you purchased Checkout+ on your order, submit a claim through our Claims Portal; on approval you will receive a same-item replacement at no extra cost. If you did not purchase Checkout+, contact us at customer.service@swissknifeshop.com or 866-438-7947 as soon as you become aware of the problem, and we will open a claim with the carrier on your behalf. Carrier claims generally take 8-15 business days to resolve. We cannot process a claim for a package reported after the carrier's own claim window has closed.

Checkout+ (optional protection)

Checkout+ is an optional add-on available at checkout that provides both free return shipping and package protection for your order. If Checkout+ was not selected at checkout, you are responsible for the cost of return shipping.

• Free return shipping for un-engraved items. If you need to return an item for an exchange, refund, or store credit, your return shipping label is covered. Engraved and personalised items cannot be returned, so this benefit does not apply to them.
• Package protection. If your package is lost, stolen, or damaged in transit, submit a claim in our Claims Portal. On approval you receive a same-item replacement at no extra cost.

Checkout+ cannot be cancelled or refunded after purchase and is not included in store credit or refund amounts. Coverage cannot be added to an order after the order has been placed. Checkout+ is available on orders shipping within the United States.

Questions

Contact us at customer.service@swissknifeshop.com or 866-438-7947, Monday-Friday, 9:00am-5:00pm ET. Swiss Knife Shop, LLC, 10 Northern Blvd, Ste 8, Amherst, NH 03031, United States.